Understanding HTTP API Call Failures: ECONNRESET Error Explained

Why do some HTTP API calls fail with - "Clay received a -104 error from the API with Content: read ECONNRESET"?

· Sorted by Oldest

Clay Support
APP
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The ECONNRESET error indicates a connection reset issue between Clay and the external API you're calling. [1] This typically happens when the connection is unexpectedly terminated by the server or network.
Common causes include server timeouts, network instability, or the API endpoint being temporarily unavailable. You can troubleshoot by checking your API endpoint URL, ensuring proper JSON formatting in your request body, and verifying your authentication credentials are correct. [2]
Could you copy and paste the JSON body you're using in your HTTP API call so we can check for any formatting issues?
Clay Support
APP
·
·
If you still need help resolving the ECONNRESET error or checking your JSON formatting, I’m here to assist. Would you like to share the JSON body or any other details about the issue you’re facing?

Clay Support
APP
·
·
The ECONNRESET error indicates a connection reset issue between Clay and the external API you're calling. [1] This typically happens when the connection is unexpectedly terminated by the server or network.
Common causes include server timeouts, network instability, or the API endpoint being temporarily unavailable. You can troubleshoot by checking your API endpoint URL, ensuring proper JSON formatting in your request body, and verifying your authentication credentials are correct. [2]
Could you copy and paste the JSON body you're using in your HTTP API call so we can check for any formatting issues?
Clay Support
APP
·
·
If you still need help resolving the ECONNRESET error or checking your JSON formatting, I’m here to assist. Would you like to share the JSON body or any other details about the issue you’re facing?