Issues with Ungrouping Columns Causing Excessive Credit Usage

Mathew I. · 2025-07-17T16:12:52.236Z

"Ungrouping" a set of column groups triggers ALL of the columns to run (not cool) -- just burned 3700 credits in the process

Issues with Ungrouping Columns Causing Excessive Credit Usage | Clay

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Clay
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To prevent unintended credit usage when ungrouping columns: Turn off auto-update before making structural changes: ** Click the three dots next to your table name → select "Auto-Update Columns" to disable ** Or disable at column level: go to Run Settings and toggle off Auto-Update Test first on small samples (5-10 rows) before scaling operations Use conditional runs to control when enrichments trigger: * Go to Run Settings → add conditions in "Only run if" box For future prevention: always test enrichments on a few rows before updating entire tables, and keep auto-update disabled while building your table setup
Sources: Guide: Ways to save Clay credits | Documentation | Clay University Guide: Ways to save Clay credits | Documentation | Clay University Guide: Ways to save Clay credits | Documentation | Clay University Best Practices To Maximize Your Credits - Clay University
Mathew I.
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https://app.clay.com/workspaces/423342/workbooks/wb_0szjue5XbiE6kkvpCED/tables/t_0szjulzapNMGmar4tnD/views/gv_0szjulzg3qPngQRxGv8
Hari K.
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Hey Matthew - Definitely understand the frustration here and I'll flag this internally. We're definitely excited you are using Clay and in that spirit, I've just refunded you the 3700 credits you spent. Hope this helps!
Mathew I.
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Thank you so much
Mathew I.
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much appreciated
Mathew I.
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Hari, I think you may have refunded a different account (my slack email is different). Any chance you can refund my other account? I dm'd you the primary email
Hari K.
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Hey Matthew - Happy to make the correction, are you referring to the Deal Deploy workspace? There's a few attached to that account so want to make sure we use the right one
Mathew I.
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Yes -- that is the correct workspace -- thank you!
Hari K.
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Sounds good -- Just made that change!
Mathew I.
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Appreciate it Hari