Hey team - I'm enriching emails and I see it's found them (screen 1) but it's not bringing them in the Sum of work email column (screen 2). Not sure what's going on? 👀
The emails found by providers may not appear in your final column because they failed validation. When our waterfall finds an email, it automatically validates it through ZeroBounce (or your chosen validator). If the email fails validation, the waterfall continues running to find a valid alternative. The validation columns are hidden by default to keep your table tidy. To see why specific emails aren't appearing, open the Columns Panel and unhide the validation columns to inspect the detailed validation steps.
Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Automated Inbound] - Clay University Enrich People (Waterfalls) [Automated Outbound] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.