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Error with O3 Mini in Clay: Max Tokens Issue and Resolutions

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Anyone using O3 Mini in Clay and getting the same error message? "Could not finish the message because max_tokens was reached. Please try again with higher max_tokens." How did you resolve it? Is this a setting of the OpenAI API? Thanks!

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    Channeled
    APP
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    This error indicates that the AI prompt requires more tokens than the current limit allows. Here's how you can resolve it: 1. Edit your AI column settings and increase the "Clay Credit Budget" to allow for a higher token limit. This will only use additional credits when needed for longer/more complex prompts. 2. Check your OpenAI API key settings: β€’ Verify your API key at OpenAI API Keys β€’ Check your usage limits at OpenAI API Usage Limits β€’ Consider upgrading your OpenAI API tier for better performance For reliable use of OpenAI features in Clay, you need an appropriate usage tier. If you're on a free plan or tier 1, you may need to upgrade to meet the requirements.

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    Channeled
    APP
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    Is that what you were looking for?

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    Channeled
    APP
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    Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

  • Avatar of Stefano
    Stefano
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    Hi Max, openAI prompts, especially with cheaper models, have a limit to the number of tokens (words) you can add to a prompt. This error occurs when the prompt you are trying to run is too large for the model you are trying to use. I suggest to shorten your prompt to solve this issue. Let me know if this helps!

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    Channeled
    APP
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  • Avatar of Masimo H.
    Masimo H.
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    Thank you Stefano