To change your account email, you'll need to get in touch with our privacy team. Since this involves sensitive account information, we can't process this request directly through chat.If you need further assistance with this or any other privacy-related matters, please click on "Talk to a person" to be connected with our support team. They will guide you through the process and ensure your request is handled securely.Note that if you only want to update your billing email (which is separate from your account email), you can do that directly in your account settings.
Sources:Workspace administration documentation | Documentation | Clay UniversityPrivacy | Clay.com
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hey - Thanks for reaching out about updating your email address. To help you with this change, I'll need:
1. The current email address on your account
2. The new email address you'd like to use
Please note: If you've already created another account with the new email address, we'll need to delete that account first. Please confirm if this applies to your situation.
completely understand, just email support@clay.com with your details.
If there's anything else I can assist you with, please let me know! 😊
Have a great Tuesday,
Daniel
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