How to Purchase an Explorer License via Invoice

Salma B. · 2025-12-02T16:18:19.669Z

Hello, I would like to purchase the Explorer license 349 USD via invoice for my company to pay for it. How can I do this?

How to Purchase an Explorer License via Invoice | Clay

14 comments

· Sorted by Oldest

Clay Support
APP
·
·
The Explorer plan costs $349/month when billed monthly for 10,000 credits. [1]
To upgrade to Explorer:
1.
Click your profile picture > Settings
2.
Go to Plans & billing > Change plan
3.
Select Explorer and confirm your upgrade [2]
However, our standard billing requires a credit card on file rather than invoice payment. [3] For invoice billing arrangements, you'd likely need to speak with a human who can help set up alternative payment methods for your company.
Clay Support
APP
·
·
Is that what you were looking for?
Salma B.
·
·
Yes - which email should I use to get the invoice? I need the invoice to be able to pay for it.
Clay Support
APP
·
·
For invoice billing arrangements, you'll need to speak with a human who can help set up alternative payment methods for your company. Just ask to speak to a human in this chat and they can assist you with getting invoice billing set up for the Explorer plan. [1]
Clay Support
APP
·
·
Did that answer your question?
Salma B.
·
·
No.
Clay Support
APP
·
·
I understand this is important to you, so I’m routing you to one of our human agents who can assist with invoice billing. They’ll be able to help you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Nicole G.
·
·
Hi Salma,
Thanks for reaching out to support. Not sure what the ask here is, you will get an invoice with any email you use.
Salma B.
·
·
My company would like to pay for me via an official invoice. Can you help me generate an official invoice for the Explorer license please? Please send me an email I could use here.
Salma B.
·
·
Nicole G. - can you please help me here?
Yash M.
·
·
Hi Salma - thank you for reaching out and for your patience here. Jumping in for Nicole. Typically our invoicing facility is available only if billing a minimum of $10,000 annually. I am still going to double check with our finance team if we are able to make an exception here but it is unlikely so will not make any promises to you at the moment. Please allow me some time to get back with a confirmation.
Yash M.
·
·
Hi Salma - I checked with the team and unfortunately we are unable to provide an invoicing facility here based on the reason I stated above. I would urge you to pay via card which is the standard payment method for our self-serve plans.
If you do plan to upgrade to an annual plan with a subscription value of at least $USD 10K in the future, we will be happy to make this facility available to you. Thank you!
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
The Explorer plan costs $349/month when billed monthly for 10,000 credits. [1]
To upgrade to Explorer:
1.
Click your profile picture > Settings
2.
Go to Plans & billing > Change plan
3.
Select Explorer and confirm your upgrade [2]
However, our standard billing requires a credit card on file rather than invoice payment. [3] For invoice billing arrangements, you'd likely need to speak with a human who can help set up alternative payment methods for your company.
Clay Support
APP
·
·
Is that what you were looking for?
Salma B.
·
·
Yes - which email should I use to get the invoice? I need the invoice to be able to pay for it.
Clay Support
APP
·
·
For invoice billing arrangements, you'll need to speak with a human who can help set up alternative payment methods for your company. Just ask to speak to a human in this chat and they can assist you with getting invoice billing set up for the Explorer plan. [1]
Clay Support
APP
·
·
Did that answer your question?
Salma B.
·
·
No.
Clay Support
APP
·
·
I understand this is important to you, so I’m routing you to one of our human agents who can assist with invoice billing. They’ll be able to help you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Nicole G.
·
·
Hi Salma,
Thanks for reaching out to support. Not sure what the ask here is, you will get an invoice with any email you use.
Salma B.
·
·
My company would like to pay for me via an official invoice. Can you help me generate an official invoice for the Explorer license please? Please send me an email I could use here.
Salma B.
·
·
Nicole G. - can you please help me here?
Yash M.
·
·
Hi Salma - thank you for reaching out and for your patience here. Jumping in for Nicole. Typically our invoicing facility is available only if billing a minimum of $10,000 annually. I am still going to double check with our finance team if we are able to make an exception here but it is unlikely so will not make any promises to you at the moment. Please allow me some time to get back with a confirmation.
Yash M.
·
·
Hi Salma - I checked with the team and unfortunately we are unable to provide an invoicing facility here based on the reason I stated above. I would urge you to pay via card which is the standard payment method for our self-serve plans.
If you do plan to upgrade to an annual plan with a subscription value of at least $USD 10K in the future, we will be happy to make this facility available to you. Thank you!
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!