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Issues with Find People Function Not Importing Data

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Having trouble using “find people” function, I fill out the criteria and preview and then hit continue and nothing happens, no alert, no error and people don’t import to table, see screenshot

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Issues with Find People Function Not Importing Data | Clay

5 comments

· Sorted by Oldest

Clay
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After previewing your Find People results, click "Import" (not "Continue") to add contacts to a new table. The standard workflow is: configure filters → preview results → click "Import" to create the table. If you're still experiencing issues after clicking "Import," try refreshing your browser or checking if any filters might be limiting your results. If the problem persists, request human assistance by clicking "Talk to a person."
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University Sources | Documentation | Clay University Sources | Documentation | Clay University
Bo (Clay)
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Hey — sorry about this. I wasn’t able to see where exactly you were creating it in your workspace. Could you send a quick video showing the steps and settings you’re using? That’ll help us spot what’s going wrong.
Addison Hoff
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yeah im trying to find people --> without company
Addison Hoff
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I am trying to find alumni of a certain school in the US who are C-Suite executives (I do not have a list of companies)
Stefano (Clay)
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Hi Addison, thank you for reaching out. To do so, you can use a "Find People" search. Using the "Job title"> "Seniority" and "Education" filters as shown below, you should be able to carry out this functionality.
(157 kB)
If you have done this correctly, could you try let me know what schools you are looking for and I will try recreate the issue