Issue with Filter Displaying Only 50 People in List

Talha H. · 2025-11-13 15:42:04.57435+00

why this is happening, when i put filter of 1 person / company it is showing only 50 people and when I add to list it is also 50 people i think there is a bug

Issue with Filter Displaying Only 50 People in List | Clay

14 comments

· Sorted by Oldest

Hunain F.
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It’s not a bug the tool only previews 50 records for performance reasons. Even if you filter it still shows just 50 and adds only those to the list. To fix it use export bulk import or check for a Load more option to get all results up to the 5,000 limit.
Clay Support
APP
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The behavior you're seeing—only 50 people being shown and added to your list when filtering for one person or company—is due to a limitation for trial and free accounts, which restricts the preview and import to 50 rows. This is not a bug but an intentional limit. If you need to access or import more results, you would need to upgrade your plan, as higher tiers allow for larger result sets and imports. The filter settings and limits are described in the documentation, and the default result limit is 100, but for free/trial users, the 50-row cap applies regardless of the total number of matches found in your search [1] [2] .
Clay Support
APP
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Did that explanation help clear things up?
Talha H.
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I am on a starter plan
Clay Support
APP
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The 50-row limit applies only to trial and free accounts, not to paid plans like the Starter plan. If you are on the Starter plan and still seeing a 50-row limit, this may indicate an issue with your account status or plan activation. Normally, upgrading from a free or trial plan removes the 50-row restriction, allowing you to import more rows per table. If you continue to experience this limit on a paid plan, please ask to speak to a human agent for further assistance. [1] [2]
Clay Support
APP
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Does that explanation match what you’re experiencing?
Talha H.
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Yes I stil facing this issue
Clay Support
APP
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I'm sorry to hear you're still facing this issue. I'll connect you to a human agent who can assist you further.
Clay Support
APP
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·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Talha H.
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Okay please.
Kashif J.
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Hi Talha,
As Hunain mentioned, the search feature for People, Companies, and Jobs displays a preview of up to 50 rows before you import the results into a table. Your per-company limit will apply to both this preview and your final imported results, though this restriction refers to the number of people found from each company rather than your total number of results.
Please let me know if you have any other questions about how this works.
Talha H.
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If I will import it will be done to full search ?
Kashif J.
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Hi Talha, I believe in the case that you shared, there are only 50 valid results given your limit of "1 person per company". If you import with that filter on, you will import the 50 people shown in the preview. If you share your table link, I can have a look at this further to check if this search is operating as expected or not. Let me know if this helps, or if you have any further questions.
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Hunain F.
·
·
It’s not a bug the tool only previews 50 records for performance reasons. Even if you filter it still shows just 50 and adds only those to the list. To fix it use export bulk import or check for a Load more option to get all results up to the 5,000 limit.
Clay Support
APP
·
·
The behavior you're seeing—only 50 people being shown and added to your list when filtering for one person or company—is due to a limitation for trial and free accounts, which restricts the preview and import to 50 rows. This is not a bug but an intentional limit. If you need to access or import more results, you would need to upgrade your plan, as higher tiers allow for larger result sets and imports. The filter settings and limits are described in the documentation, and the default result limit is 100, but for free/trial users, the 50-row cap applies regardless of the total number of matches found in your search [1] [2] .
Clay Support
APP
·
·
Did that explanation help clear things up?
Talha H.
·
·
I am on a starter plan
Clay Support
APP
·
·
The 50-row limit applies only to trial and free accounts, not to paid plans like the Starter plan. If you are on the Starter plan and still seeing a 50-row limit, this may indicate an issue with your account status or plan activation. Normally, upgrading from a free or trial plan removes the 50-row restriction, allowing you to import more rows per table. If you continue to experience this limit on a paid plan, please ask to speak to a human agent for further assistance. [1] [2]
Clay Support
APP
·
·
Does that explanation match what you’re experiencing?
Talha H.
·
·
Yes I stil facing this issue
Clay Support
APP
·
I'm sorry to hear you're still facing this issue. I'll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Talha H.
·
·
Okay please.
Kashif J.
·
·
Hi Talha,
As Hunain mentioned, the search feature for People, Companies, and Jobs displays a preview of up to 50 rows before you import the results into a table. Your per-company limit will apply to both this preview and your final imported results, though this restriction refers to the number of people found from each company rather than your total number of results.
Please let me know if you have any other questions about how this works.
Talha H.
·
·
If I will import it will be done to full search ?
Kashif J.
·
·
Hi Talha, I believe in the case that you shared, there are only 50 valid results given your limit of "1 person per company". If you import with that filter on, you will import the 50 people shown in the preview. If you share your table link, I can have a look at this further to check if this search is operating as expected or not. Let me know if this helps, or if you have any further questions.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!