I signed up with a referral code for 3k credits, but don't see the disbursement in my account
To receive the 3,000 referral credits, you must activate a paying workspace after signing up with the referral link. The referral credits are only awarded when you become a paying customer, not just for signing up. If you've subscribed to a paid plan but still don't see the credits, check your workspace settings under "Referrals" to monitor your referral status. If you used the referral link correctly and have a paid subscription but still haven't received credits, you may need human assistance to resolve this issue.
Hi Joseph, do you mind giving me a little more context or sending the referral program over? We have lots of offerings out there, so I'm not 100% up to speed. Are you part of Clay Creators? Or you signed up using a Creator's code? Thanks for your help here! Gabe
Hey, yeah I signed up with a referral code via Ben Lang's Next Play
This is the link that he provides: https://clay.com/?via=e67eed I signed up via this link, and then we signed up via the Explorer plan
Thanks Joseph! Do you mind resending the link? This one seems to just open to the Clay home page. What did the referral code promise you that isn't working?
yeah it directed me to the clay homepage as well when i initially clicked on it. my thought was the "via=e67eed" identified it as a specific referral link, but maybe not. The referral code was supposed to yield 3k in credits
Ok I'm happy to refund you the 3k credits here! Would that work for you and the creator? I'm not familiar with the program, so please let me know if I'm missing context/that doesn't work. Gabe
No worries! Yes that works
Thanks!
I've just deposited 3k to the AirOps workspace. Please let me know when you see those!
ah that's the wrong workspace
this is through a different workspace
My fault - I should've specified
Got it. Just removed from airops, will add to this email now.
Is it Sierra Growth or Traject workspace?
Sierra Growth
You should see those 3k now. Please let me know if any issues! Gabe