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Request to Extend Expiration for 3000 Credits on Account

·Jun 05, 2025 01:05 PM·

I can see that I have the 3000 credits applied to my account from doing the Cohort but it says I need to use them by June 9th, is it possible to extend this time frame a few months?

Request to Extend Expiration for 3000 Credits on Account | Clay

2 comments

· Sorted by Oldest

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Unfortunately, we can't extend the expiration date for your Cohort credits. Our system allows monthly credits to roll over for up to 2 months (capped at 2x your plan limit). If you want to keep using Clay after your credits expire, you have two options: 1. Subscribe to a monthly plan where unused credits roll over 2. Purchase credit top-ups for one-time use If you need further help, please request human assistance by clicking on "Talk to a person."
Sources: Credit Rollover Monthly vs. Annual Plans FAQ | Clay.com Credits | Documentation | Clay University Do credits roll over? - FAQ | Clay.com
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.