Anyone else struggling with API calls in Clay at the moment? Seem to be getting a lot of errors
Common API errors in Clay are usually related to formatting issues. The most frequent is "failed to parse body" which occurs when JSON formatting is incorrect. [1]
Quick fixes:
Ensure keys are in double quotes: "name": "John" [2]
Remove trailing commas
Check for correct API keys in Settings > Your Profile
Try a hard refresh (Ctrl+Shift+R or Cmd+Shift+R)
For rate limit issues: Our system implements limits for stability, especially with AI features. We're deploying retries and smarter pacing to reduce errors.
Could you copy and paste the specific JSON or error message you're seeing? This will help troubleshoot the exact issue.
Claygent?
Claygent is our AI Web Researcher that uses advanced language models to search the internet and collect relevant information. [1] It requires an OpenAI API key and is used for web research and finding data not available through other enrichments.
Key requirements:
OpenAI API with 450,000 TPM for reliable use
Costs 1 credit per use
Common issues:
Processing delays: Use specific queries, break large requests into batches
Rate limits: We're deploying retries and smarter pacing to reduce errors
Are you experiencing specific errors with Claygent? If so, please share the error message.
Nah HTTP API requests. Existing columns that worked perfectly yesterday but now seeing errors
For existing HTTP API columns suddenly showing errors, try a hard refresh first: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac). This clears browser cache and often resolves persistent error messages.
Could you copy and paste the specific JSON or error message you're seeing? This will help troubleshoot the exact issue.
Hard refresh worked thank you
Great to hear the hard refresh worked for you. If you encounter any other issues or have more questions, feel free to ask. I'm here to help.
