anyone else having trouble with email enrichment today?

There’s no information available about a widespread outage or general issue with email enrichment today. If you’re experiencing problems with Clay’s email enrichment, here are some troubleshooting steps you can try: ** Use the email waterfall method to maximize coverage by adding multiple providers. Go to “Add enrichment,” type “Work email,” and configure your waterfall with your preferred data providers. Make sure you’ve input the necessary data, such as company domain and, if possible, social profile URLs or full name plus company name. ** Always start by testing on 10 rows to review results before scaling up. Click “Save & Run (10 Rows)” to initiate a test run. ** If you’re not seeing expected results, check the Columns Panel and unhide validation columns to inspect detailed validation steps. ** By default, catch-all emails are treated as valid, but you can toggle this setting if you want to exclude them. * If you need more help or suspect a broader issue, you can request to speak with a human agent in this chat.

Sources: Enrich People (Waterfalls) [Clay 101] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University

Hi William, sorry about the trouble you are facing. Hey - Do you mind sending the link (url) to the table so we can take a look?

Hey, thanks for reaching out! I replied in the other thread, so I’ll close this one.

P.S. Next time, please try to keep your request in one message. Thanks!

- Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

Hi Finch, I m sorry about the confusion. Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

Hey — just a quick update to let you know the issue with Company, People, and Job searches not working has been resolved. Everything should be back up and running now. Let us know if you notice anything else!