Same. AI columns are not running
Try these quick fixes for AI columns not running:
Force Run Method:
Click the column header of the stuck AI column
Hover over "Run column" in the dropdown
Select "Force" to jump start the column
Individual Cell Fix:
Click on a stuck cell - it may show "waiting for its inputs"
Click "re-run this cell" to make it work
Auto-update Toggle:
Toggle auto-update off and on again
Accept the run prompt to update all rows
For Persistent Issues:
Create a new column by duplicating the current one
Filter for rows where the current column "is empty"
Run the AI on those filtered rows
Use "merge columns" to combine results
Before we explore other options, have you tried using Sculptor? It's our built-in AI tool in the top-right corner that can help troubleshoot and set up automations. Give it a try and let me know if it helps!
If you still need help with the AI columns not running, I'm here to assist you further. Would you like to share more details about what you're trying to resolve or if Sculptor helped with the issue?
Hey there. We’re currently investigating an issue affecting AI columns. These columns may load indefinitely without returning results. Our engineering team is actively working on a fix, and we’ll keep you updated. We also have a status page up here: https://status.clay.com/ Truly sorry for the inconvenience🙏🏽.
Hey Noah! This issue has been mitigated and the affected AI actions should now process as expected. However, we're still investigating the root cause and monitoring performance.
We’ll share another update as soon as we have more information. Thanks for your patience while we work on this🙏🏽.
Hey there! Happy to report that this is fully resolved. We'll go ahead to close this. Let us know if you run into any issues🙏🏾.
