How to Track Your Credit Usage in Workbooks Effectively

Guy K. · 2025-11-19T16:06:22.553Z

Sorry for my language, but how TF do you see what’s bleeding your credits? I just watched 20k credits blow out in 30 minutes and not know which workbook is updating. Credit usage is not live and hasn’t updated in over a week.

How to Track Your Credit Usage in Workbooks Effectively | Clay

Clay Support
APP
·
·
I totally get your frustration with losing 20k credits that fast! Here's how to track what's draining your credits:
Go to Settings > Credit Usage to see which tables are consuming credits. You can sort by credits used and filter by time period to identify the culprit. [1]
Look for anything marked as "Recurring" - that indicates ongoing automated processes like scheduled runs or auto-updates that could be burning through credits.
To stop the bleeding, check for auto-update settings on your tables and turn them off by clicking the three dots next to table names.
For column-level detail, right-click any enrichment column and select "Run Info" to see exactly how many credits that specific process used.
Clay Support
APP
·
·
Is that what you were looking for?
Guy K.
·
·
No that doesnt work!
Clay Support
APP
·
·
I'm sorry to hear that didn't help. I'll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Mitch H.
·
·
Hey Guy, could you send me a table link or point me to the workspace you are operating in so I can have a closer look?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Guy K.
·
·
Mitch H. Thanks for reaching, here’s the workspance https://app.clay.com/workspaces/516660/home We depleted like 45k credits in a few days, we could not figure out what sheet was updating so we paused ALL worksheets one by one which took like two hours!!
Mitch H.
·
·
Hey there, it looks like the culprit of this credit spend was your Prokeep table. Here is a breakdown of the credits spent.
Guy K.
·
·
It’s insane that I cannot find this on my own…so someone removed the filters and it just applied to every row?
Guy K.
·
·
Can we please please get a refund?
Nicole G.
·
·
Hi Guy,
Jumping in for Mitch here, 2 things.
1) Here's how you can check your credit spend
2) When you apply filters, it doesn't change which actions run, even if you have a filtered view, the enrichments run on all rows, the best way to avoid this is to place "conditional runs" this way enrichment's only run if certain requirements are true
As for the credit refund, as a one time curtesy I will reload those credits into your account but please be aware of what I mentioned above moving forwards!
Nicole G.
·
·
Could you confirm which workspace you'd like to get refunded to please
Guy K.
·
·
Credit usage has not updated for me in the last month by the way! Here is the workspace and I really appreciate it. https://app.clay.com/workspaces/516660/home
Nicole G.
·
·
Got it, I've uploaded those credits into your account and have also flagged the credit reporting issue to the team so hopefully that get's fixed soon! Let me know if there is anything else I can help with!

16 comments