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Request for Refund of 3,513 Credits Due to Table Run Error | Clay

Request for Refund of 3,513 Credits Due to Table Run Error

·Oct 09, 2025 01:33 AM·

Hi team, can we please get a refund of the 3,513 credits that was consumed in this table? I'm sure that I turned off the scheduled bi-weekly run of this table last 2 weeks ago but today it ran and consumed the remaining credits to our account. Hoping for your fast response on this matter. Thanks. https://app.clay.com/workspaces/43067/workbooks/wb_Z8G4Pww87vRW/tables/t_A3Gsi2ynr3n7/views/gv_YafvtFYeEsSS

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3 comments

· Sorted by Oldest

Jim O.
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There is no one on our team who have turned it on. No one is using this table anymore and we only just noticed it back when there are a lof of credits consumed. Then this table must be turned off. Can you please issue a refund for the charged credits?
Jim O.
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Thanks for the assistance and refunding the credits. Is there a way within Clay to know which tables run on a schedule so we can easily monitor which tables run enrichments and consume credits?
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!