Hey Team. I currently have 27809 credits remaining in my account The renewal date is 14th May. I am currently on the 'pro' monthly plan with 70k credits. However, for this month renewal I will probably move to 'explorer' plan with 10K credits due to reduced demand for the month. I wanted to check if my 27809 credit will roll over to the new month even though I have downgraded to a new lower plan for the month? If you can please confirm how the 2x roll over works.
Yes, your remaining 27,809 credits will roll over when you downgrade from the 'pro' to the 'explorer' plan. However, there's a cap on how many credits can roll over. The 2x rollover works like this: 1. Your credit balance remains until the end of your current billing cycle. 2. When your new billing cycle starts, your account switches to the 'explorer' plan. 3. Your rolled-over credits will be capped at 2x the monthly credit limit of your new plan. For example, if the 'explorer' plan offers 10,000 credits per month, your maximum balance would be 20,000 credits. If you need more credits, you can purchase credit top-ups, which cost 50% more than your plan's typical cost per credit.