Inquiring About Service Cancellation Process Before Signing Up

·Oct 31, 2024 06:09 PM·

We are really close to signing up at my company. Has anyone had to cancel service? We want to confirm the service cancellation process before we sign. Any experience? TIA

3 comments

· Sorted by Oldest

Bo (.
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hey curious which services are you talking about here?
lawrence B.
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Clay team are some of the best customer support I've experienced. They have always helped me out and been very fair. I've cancelled but then come back and stayed. If you do need to cancel it's quite simple... but you probably shouldn't if you're using it right. 🙂
Michael H.
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Bo (. Just generally want to understand what it takes to talk away from a paid account. Turns out it's extremely easy! Thanks for all the help. lawrence B. I am starting to see that! Excited to move forward with Clay.

Bo (.
·
·
hey curious which services are you talking about here?
lawrence B.
·
·
Clay team are some of the best customer support I've experienced. They have always helped me out and been very fair. I've cancelled but then come back and stayed. If you do need to cancel it's quite simple... but you probably shouldn't if you're using it right. 🙂
Michael H.
·
·
Bo (. Just generally want to understand what it takes to talk away from a paid account. Turns out it's extremely easy! Thanks for all the help. lawrence B. I am starting to see that! Excited to move forward with Clay.