Trouble Syncing Custom Properties from Company to Contact Table in Clay

·Dec 04, 2024 11:59 AM·

I'm having trouble syncing custom properties from the Company Table into the Contact Table in Clay. When I click on the Company cell in the Contact Table, I can see some of the company details, but not all of the custom properties I’ve created in the Company Table are pulling through.

1 comment

· Sorted by Oldest

Jani V.
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can't be sure without seeing the table, but my assumption is that you've connected the company <> contact tables at one point, and added new columns/enrichments on the company table afterwards you just need to re-run the lookup column on the contact table, because the enrichments added after setting up the connection are not automatically synced to the contact table but if you re-run it now, they'll pick up the changes, and every column that you now have on the company table, will be visible on the contact table lookup column

Jani V.
·
·
can't be sure without seeing the table, but my assumption is that you've connected the company <> contact tables at one point, and added new columns/enrichments on the company table afterwards you just need to re-run the lookup column on the contact table, because the enrichments added after setting up the connection are not automatically synced to the contact table but if you re-run it now, they'll pick up the changes, and every column that you now have on the company table, will be visible on the contact table lookup column