Help Needed: Redo LinkedIn Contact Deduplication

Stevin A. · 2025-10-22 13:00:56.020883+00

Hi team, I accidentally deduped the contact on LinkedIn. Is there any way that I can redo? I want to redo it, because I already spent lots of credit enriching. https://app.clay.com/workspaces/598583/workbooks/wb_0t4j7vpVFRt5nAZtYzt/tables/t_0t4j7vpamTTfCcrTcX4/views/gv_0t4j0suvkkS6wXDPD7g

Help Needed: Redo LinkedIn Contact Deduplication | Clay

12 comments

· Sorted by Oldest

Clay Support
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Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
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Stevin Aung clicked 'Talk with the team!'
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Aditi S.
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Hi Stevin - thanks so much for reaching out. Unfortunately, there's no way to reverse this action. What I can do here is offer a partial refund of credits due to run management issues, so you are able to recreate the logic. I am seeing a credit usage of 2881 credits for that specific table - happy to add in a 1.5K credit refund here. Let me know if that works for you.
Stevin A.
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thank you it will works for me
Aditi S.
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Added the credits in! Just as a note, we cannot promise that we will be able to support refunding credits for run management in the future, so I'd recommend ensuring that you are certain of the columns you're deduping before doing so. Hope that helps!
Stevin A.
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https://app.clay.com/workspaces/598583/workbooks/wb_0t4j7vpVFRt5nAZtYzt/tables/t_0t4j7vpamTTfCcrTcX4/views/gv_0t4j0suvkkS6wXDPD7g
Stevin A.
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could you look into this tab as well please? Aditi S. the phone number and email enrichment is not working properly
Stevin A.
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no matter how much i rerun, it's just eating up the credits, but not giving any more info
Stevin A.
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Loading attachments
Aditi S.
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Stevin - thanks for your patience here. Are you still facing the issue here? It seems like this is currently running as expected, but if you could point out a specific row in which you're having the issue happy to take a deeper look.
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
APP
·
·
Stevin Aung clicked 'Talk with the team!'
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Aditi S.
·
·
Hi Stevin - thanks so much for reaching out. Unfortunately, there's no way to reverse this action. What I can do here is offer a partial refund of credits due to run management issues, so you are able to recreate the logic. I am seeing a credit usage of 2881 credits for that specific table - happy to add in a 1.5K credit refund here. Let me know if that works for you.
Stevin A.
·
·
thank you it will works for me
Aditi S.
·
·
Added the credits in! Just as a note, we cannot promise that we will be able to support refunding credits for run management in the future, so I'd recommend ensuring that you are certain of the columns you're deduping before doing so. Hope that helps!
Stevin A.
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·
https://app.clay.com/workspaces/598583/workbooks/wb_0t4j7vpVFRt5nAZtYzt/tables/t_0t4j7vpamTTfCcrTcX4/views/gv_0t4j0suvkkS6wXDPD7g
Stevin A.
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could you look into this tab as well please? Aditi S. the phone number and email enrichment is not working properly
Stevin A.
·
·
no matter how much i rerun, it's just eating up the credits, but not giving any more info
Stevin A.
·
·
Loading attachments
Aditi S.
·
·
Stevin - thanks for your patience here. Are you still facing the issue here? It seems like this is currently running as expected, but if you could point out a specific row in which you're having the issue happy to take a deeper look.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!