[🆘CRM - QUESTION🆘] Hey everyone, 👋 I’m looking to keep my leads and accounts in the CRM updated in real time. Ideally, I’d get alerts and automatic updates whenever there’s any change. Anyone using a tool for this? Would love some recommendations 🙏
Arnaud R. I personally have not seen any real time updates. The best frequency is gonna be 'Daily'.
Where you set a schedule to refresh your whole CRM to check if there are are changes daily, and update into the CRM.
Clay has another functions for you to monitor a few things:
Monitor when an account has a new job opening
Monitor with a key contact joins a new company
Monitor when an account has a new key hire, etc
But even that in itself, is not real-time, because LinkedIn limits the use of it's data by other vendors. So Clay would have some delay in terms of when the data refreshes. Have tested that before and checked with the Clay team.
With experience helping multiple startups and outbound teams build and maintain enriched CRMs, I’ve explored several options for keeping lead and account data updated in real-time. Here are some tools that can help:
Clay + Zapier / Make: Great for setting up automated enrichment workflows that update your CRM when data changes (e.g. job changes, new funding).
Clearbit: Offers real-time enrichment and alerts, including company visits and changes in firmographics.
Apollo / Cognism / PDL: Provide enrichment APIs and job change tracking to keep records fresh and actionable.
UserGems / Champify: Ideal for tracking when your champions move to new companies and re-engaging them.
Slack Alerts: You can set up real-time Slack alerts for updates like job changes, new leads matching your ICP, or key website visits.
If you let me know your CRM and what kinds of updates you care about most, I’d be happy to suggest a tailored stack or workflow. Let's schedule a call as per your availability. Best, Sourabh Panoptic Analytics panopticanalytics.com sourabh@panopticanalytics.com LI: https://www.linkedin.com/in/sourabh85/
Hey Arnaud! What kind of alerts/updates are you looking to get?
Hey Arnaud R. , I’ve done a few CRM enrichment projects. You can actually use Clay to do enrichment and check for updated titles/companies + get updated messages via Slack if you want to (Although that might get excessive especially if you have many records in your CRM) There are two ways to approach this:
Have a defined list of accounts/people and monitor for changes
Schedule enrichment runs for records within your CRM every 3-6 months
Curious what CRM you are using now though?