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Discussing Credits Allocation and Cap for Better Management | Clay

Feedback & Requests

Discussing Credits Allocation and Cap for Better Management

·Nov 13, 2025 02:23 AM·

I believe credits allocation to users and credit cap is something that's has been suggested multiple times. Not sure if Clay is considering it. It's better than refunding the credits that were burned by mistake.

5 comments

· Sorted by Oldest

Clay Support
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Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
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Munnawar H.
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Bharat, Thanks for this! Really appreciate your feedback, so I'm glad you took a moment to share it with us. I'm curious, could you dive in a little deeper into what you mean by a credit cap?
I'll relay this to our product owners. Any additional context is welcome, so we can keep your situation in mind as we build out the roadmap.
Bharat D.
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Hey Munnawar H. - Excited to see you here in this channel 🙌. I think Clay should do a CX white paper. You guys are very proactive, Back to the topic:
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Credit cap idea 1- assigning workspace users daily/weekly/monthly limit. So that they cannot burn through credits by mistake. I have had multiple clients burn 150K credits in a day by mistake. There were countless times where we had people burn 5-10K+.
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Credit Cap idea 2 - Workspace level cap on maximum use of credits per day/week/month.
I am aware that this feedback was shared by multiple people over the last 6-10 months. Let me know if you have any other quesitons.
Munnawar H.
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Hey Bharat! Great to hear from you! Yes, these are great ideas and have been suggested both internally and from our community, but every time we hear about it it's a great way to push it to product and help us kind of navigate priority as we build out our product roadmap. I've passed this on to the relevant team, along with your notes, and hopefully we'll see something like this come to fruition!
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