Disable Auto Updates in Sandbox Mode to Control Credit Consumption

Willy H. · 2025-11-13T20:59:34.180Z

Is there a way in sandbox mode to turn off auto updates so that you do not kick off downstream columns that are tied to the column you're working on? The request is to protect from credit consumption.

Disable Auto Updates in Sandbox Mode to Control Credit Consumption | Clay

Clay Support
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Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
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Willy Hernandez clicked 'Talk with the team!'
Clay Support
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Willy H.
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I just blew thru about 500 credits in a client's environment trying to work in Sandbox mode... there is no way to stop auto-enrich... Can someone please help me?
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Andrew Q.
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Hey Willy! You can do so by clicking on the table name, 'Edit table settings', and turn off auto update.
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Willy H.
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Ah oh my gosh. I wish I would have known that!
Willy H.
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Is there a way to recoup what I lost for my clients environment?
Mayato (.
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Hi Willy, stepping in for Andrew here. I’m happy to refund the credits as a one-time courtesy. Can you confirm if the amount is 500 credits?
Willy H.
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I have to check the table
Willy H.
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I can give you an exact number
Willy H.
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https://app.clay.com/workspaces/599858/workbooks/wb_0sxa8duJo4gqHfxRt9p/tables/t_0t5p0aqN5ZMg4c9jUbD/views/gv_0sxa8f4zYd37nKo4BvF
Willy H.
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can you help me with checking what spend has happened since 11:30 am PT today? (I want to be fair, I usually test on one row)... but the auto runs with 44 or so rows @ like 10-12 credits per row 2x got me to think it was about 500 credits
Willy H.
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also would be nice if that "auto-update" toggle was easier to get to!
Willy H.
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Willy H.
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I think it's around 500 I'm just guessing tbh. It's hard to track

49 comments