Persistent Performance Issues with Gemini and ChatGPT Integration

We have been having the same type of issues since last Thursday. I tried Gemini integrating, ChatGPT, Claygent, the rows that in the past took second to run, now can take up to an hour to load. Since Thursday it kept getting slower and slower, today it has been the worst. Tables won't load, rows won't run and generate.

8 comments

Clay
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Try a hard refresh to resolve these performance issues: Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari) Windows: Ctrl + Shift + R or Ctrl + F5 Performance issues often occur with large tables and multiple simultaneous actions, causing latency where cell data takes longer to load. For Claygent specifically, ensure your search queries are specific and break large requests into smaller batches. If tables still won't load after the hard refresh, try clearing your cache as this can resolve front-end performance issues.
Ana D.
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Can I ask in this case, what has changes in the past 1 week, for this kind of issues to start?
Luca P.
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Ana - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Ana D.
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Luca P. thanks a lot for your reply, much appreciated!
Luca P.
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No problem Ana, hoping we can get this resolved for you soon!
Nicholas T.
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Luca P. any updates on this bug? I’ve been trying to run this table since 5am this morning and it’s still mostly queued…
LuisArturo
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Hey there Nicholas, we have made some progress with the Ai columns, this error was occurring due to rate limit issues from the provider. These rate limit issues have been eased up a bit but we are still seeing some loading times occurring here. We are currently monitoring so that we can get the limits normalized again
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Clay
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Hi there - thank you for your patience while our Engineers identified and fixed this issue. We're sending out a confirmation to all customers that reported an issue that everything should be resolved. Please let us know if anything is still not functioning as expected in your account. And thank you again for reporting the issue!

Persistent Performance Issues with Gemini and ChatGPT Integration | Clay