Column Values Fluctuating: Issue with Data Display

Panos S. · 2025-06-09 19:36:57.60927+00

this was 9k an hour ago - no column runs since if i refresh 10 times, it will show back to 9k some of them (randomly) ?

Column Values Fluctuating: Issue with Data Display | Clay

15 comments

· Sorted by Oldest

Channeled
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This fluctuation is likely due to loading delays in larger tables. When you have many rows or complex workflows, data can take longer to update and display correctly. Try performing a hard refresh: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R This often resolves display inconsistencies when no actual column runs are happening. Also check if auto-update is enabled, as this could cause background updates without showing column runs.
Source: Table management settings | Documentation | Clay University
Bo (.
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Hey — you can check your full credit usage here: https://app.clay.com/workspaces/397780/settings/creditUsage
Do you see anything wrong?
Let me know if you have more questions.
Panos S.
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yes Bo (., math doesn't add up 😅 Recorded a quick loom here Please have a look and let me know. This is a huge blocker for us and our plan renews on June 18th
Adam A.
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Seems like something similar happened to us Panos S.
Panos S.
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lets see how they solve this Adam A.
Munnawar H.
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Hi Panagiotis, Thank you for following up with us. I checked on our backend and there seems to have been 8058 credits that were consumed on a GPT vision column. I'm not sure if there was a column that was used and deleted, do you have any insight into what happened there? I look forward to your response.
Panos S.
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hey Munnawar H., to confirm: talking about this table here? https://app.clay.com/workspaces/397780/workbooks/wb_0sxfkq4uPMC3nAVKsAu
Panos S.
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tested this column but only 10 rows
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Panos S.
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LuisArturo
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Hey there Panagiotis thanks for reaching out, taking a look at this the "All trials" table from that workbook used credits for AI integration here and inside of the "Unique Companies" table nearly 3k credits was used to company domains and to enrich companies as well.
Panos S.
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hey LuisArturo - this was from last Friday i had 9k credits left this Monday at around 7pm EEST and then 0 at 9 the column "screenshot method" was with my own API so I really don't know how the remaining 9k were spent...
LuisArturo
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Sorry for the delay here checking the credits for the "All trials table we can see that the "Sponsor and Update" column used up over 4.9k credits which aligns with what appears in the credits usage menu.
(65 kB)
(46 kB)
As for the Unique Companies table we can see that company name enrichment used up 1590 credits and Find domain used up 1343 credits which adds up to the total we see above int he credits usage.
(76 kB)
(119 kB)
Panagiotis S.
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Yes LuisArturo , both those columns run on Friday, June 6th 9k credits disappeared on Monday, June 9th
Channeled
APP
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Channeled
APP
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Thank you so much for sharing your feedback Panos S.!

Channeled
APP
·
·
This fluctuation is likely due to loading delays in larger tables. When you have many rows or complex workflows, data can take longer to update and display correctly. Try performing a hard refresh: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R This often resolves display inconsistencies when no actual column runs are happening. Also check if auto-update is enabled, as this could cause background updates without showing column runs.
Source: Table management settings | Documentation | Clay University
Bo (.
·
·
Hey — you can check your full credit usage here: https://app.clay.com/workspaces/397780/settings/creditUsage
Do you see anything wrong?
Let me know if you have more questions.
Panos S.
·
·
yes Bo (., math doesn't add up 😅 Recorded a quick loom here Please have a look and let me know. This is a huge blocker for us and our plan renews on June 18th
Adam A.
·
·
Seems like something similar happened to us Panos S.
Panos S.
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lets see how they solve this Adam A.
Munnawar H.
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·
Hi Panagiotis, Thank you for following up with us. I checked on our backend and there seems to have been 8058 credits that were consumed on a GPT vision column. I'm not sure if there was a column that was used and deleted, do you have any insight into what happened there? I look forward to your response.
Panos S.
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·
hey Munnawar H., to confirm: talking about this table here? https://app.clay.com/workspaces/397780/workbooks/wb_0sxfkq4uPMC3nAVKsAu
Panos S.
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tested this column but only 10 rows
Loading attachments
Panos S.
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·
Loading attachments
LuisArturo
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·
Hey there Panagiotis thanks for reaching out, taking a look at this the "All trials" table from that workbook used credits for AI integration here and inside of the "Unique Companies" table nearly 3k credits was used to company domains and to enrich companies as well.
Panos S.
·
·
hey LuisArturo - this was from last Friday i had 9k credits left this Monday at around 7pm EEST and then 0 at 9 the column "screenshot method" was with my own API so I really don't know how the remaining 9k were spent...
LuisArturo
·
·
Sorry for the delay here checking the credits for the "All trials table we can see that the "Sponsor and Update" column used up over 4.9k credits which aligns with what appears in the credits usage menu.
(65 kB)
(46 kB)
As for the Unique Companies table we can see that company name enrichment used up 1590 credits and Find domain used up 1343 credits which adds up to the total we see above int he credits usage.
(76 kB)
(119 kB)
Panagiotis S.
·
·
Yes LuisArturo , both those columns run on Friday, June 6th 9k credits disappeared on Monday, June 9th
Channeled
APP
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Channeled
APP
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Thank you so much for sharing your feedback Panos S.!