Unable to Add Leads Due to Find People/Company Source Issue

·

When I click on a Find People or Company source in a overview of a workbook, I receive the following message. Because of this, I can't add new leads to the tables. This issue affects all of our tables. Please resolve the problem. I look forward to your reply.

6 comments

Clay
APP
·
·
When adding a Find People or Find Company source to an existing table, you need the appropriate columns set up first. For Find Company sources, you need LinkedIn URLs or Company Domains columns in your table. Try clearing your browser cache and refreshing the page to resolve persistent error messages. If the issue persists after checking your column setup and clearing cache, please request human assistance by clicking "Talk to a person" for further troubleshooting.
Sources: Sources | Documentation | Clay University Sources | Documentation | Clay University Sources | Documentation | Clay University
Daniela D.
·
·
Hey Leanid! Truly sorry about this. Happy to help✨. We've escalated this to the engineering team and will follow up with an update🙏🏾.
1
Leanid K.
·
·
Hello, Daniela! Thank you
Daniela D.
·
·
Happy to help! Truly sorry for the inconvenience.
1
Daniela D.
·
·
Hey there! Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Leanid K.
·
·
Everything seams to be working. Thank you!