i have a real big issue one of my tables keeps updating

i have a real big issue one of my tables keeps updating | Clay

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It sounds like you have auto-update enabled on your table. To stop the continuous updates, you have a few options: 1. Table Level: Click the logo in the bottom-right corner of the screen and select 'Turn off Table'. 2. Column Level: For specific columns, click the column header, go to column settings, scroll to the bottom of the menu, and toggle off 'Auto-Update' in 'run settings'. 3. For the entire table: Click the three dots next to your table name, then select "Auto-Update Columns" to turn it off. Turning off auto-update can help save credits and prevent unnecessary enrichments while you're setting up your table. If you need further assistance, please ask to talk to a person.
Sources: Auto-update and Auto-dedupe Table Guide: Ways to save Clay credits | Documentation | Clay University
Afsha Haslani
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i had stopped it last time when it took 40000 credits
Afsha Haslani
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this time again it has taken 40000 credits for no reason it ran again
Afsha Haslani
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I apologize for the unexpected credit consumption. It's possible that auto-update was accidentally re-enabled. To prevent this from happening again: 1. Double-check your table settings: Click the three dots next to your table name and ensure "Auto-Update Columns" is turned off. 2. Review individual columns: Some columns might have auto-update enabled separately. Check each column's settings and turn off "Auto-Update" in the "Run Settings" section. 3. Test enrichments on a few rows before updating the entire table to avoid unintended credit usage. If you need more credits, you can purchase credit top-ups, which cost 50% more than your plan's typical credit cost. If you need further assistance, please ask to talk to a person.
Source: Guide: Ways to save Clay credits | Documentation | Clay University
Bo (Clay)
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Hey Afsha,
I'm sorry you're experiencing this issue. Could you share both table URLs so I can check what's wrong? I don't see which workspace you're contacting us from.
Did you make any updates that might trigger rows to run? For example, if the EI column pulls data from a formula column you recently updated, this could cause ongoing updates. Or have you added more data recently? Please share more details so I can help resolve this.
Afsha Haslani
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Hi Bo, i have not updated anything recently
Afsha Haslani
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last time i checked this whole table was recurring a run automatically so i stopped it when i lost around 44000 credits
Afsha Haslani
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presently my credits got renewed so i should have had almost 90000 credits but i saw the table ran again and now i have only 45k credits which is not right.
Afsha Haslani
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my workspace is https://app.clay.com/workspaces/354424/
Afsha Haslani
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yesterday it was showing 90000 credits used on this table as per this screenshot
Afsha Haslani
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and now its showing 44000 used
Afsha Haslani
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but i have lost 90000 credits please check
Bo (Clay)
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Hi Afsha, I'm very sorry for this. When I'm checking the table, all of the credit consumption seems to have been pretty much the same since the 13th. I don't see anything wrong here unless you do. Can you please let me know? Here’s the CSV of the credits recently used. To access the table, you can replace the TABLEID in the URL with the ID found in the CSV under “Credits Spent by Day and Table”: https://app.clay.com/workspaces/WORKSPACEID/tables/TABLEID Let me know if you need help with anything else! 😊
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