Issues with GPT Prompts in Clay: Is There an Outage?

We don't have information about current outages. If you're experiencing issues with GPT prompts, it may be due to an incorrect OpenAI API key. You can find your API key at OpenAI API Keys and update it in Clay. If you see a yellow warning, it indicates the action may run slowly due to low limits on your OpenAI account. Consider upgrading your OpenAI API key to a higher tier for faster performance. While we try to avoid disruptions, we cannot guarantee there will not be outages, and your content may not be retrievable due to such outages.

Source: Clay: Terms of Service

After changing your OpenAI API key, you may still experience issues if: • Low usage limits: A yellow warning indicates your OpenAI account has low limits. Consider upgrading your OpenAI API key to a higher tier for faster performance. • Account setup incomplete: Ensure you've completed the necessary account setup and payment verification process with OpenAI. • Key not properly updated: Go to Settings > Connections, find your OpenAI integration, click the three dots, select Edit, and verify the API key is correctly entered. Check your OpenAI API usage limits at https://platform.openai.com/docs/guides/rate-limits/usage-tiers to confirm your account meets the required token per minute rates.

Source: Managing integration accounts | Documentation | Clay University

Hi James, thank you for reaching out! Currently, there is no outage with GPT models. Do you mind sending the link (url) to the table so we can take a look?