Issues Accessing Lookup Single Row Enrichment Tables | Clay

Issues Accessing Lookup Single Row Enrichment Tables

hey team i cant seem to access any of our tables in the "lookup single row" enrichment. We have been using for the past few months so I know it works normally but for some reason no tables are selectable. We have around 100 tables so it should populate with at least some of them. I have even tried manually pasting the table id but it doesnt allow me to

6 comments

Channeled
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If you’re unable to access any tables in the “lookup single row” enrichment, but it was working previously, this typically means the enrichment cannot detect available tables in your workspace. The “lookup single row” action requires you to select a table to search, along with a target column, filter operator, and row value. If no tables are appearing, possible causes include changes to your workspace permissions, table deletions, or connectivity issues. Double-check that the tables you expect to see still exist and that you have access to them. If the issue persists, you may need to request human assistance by clicking on “Talk to a person” in this chat for further troubleshooting.
Sources: Lookup Rows | Documentation | Clay University Lookup Single Row in Other Table with Clay
Jared M.
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no
Jared M.
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https://app.clay.com/workspaces/338376/workbooks/wb_KmtKuahD95at/tables/t_rqkRKnEDBEzD/views/gv_wmwbpMqJ7F8d
Jared M.
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all our tables are broken
Bo (.
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Hey, That usually means the Clay API connection isn’t set up properly. Click on Manage Account (from your screenshot) delete the current API connection, then head to your Profile Settings > API Key, copy your key, and add it back in. Once you reselect the account, your tables should show up again. Let me know if you need a hand with any of the steps.
Channeled
APP
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