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Issues Accessing Lookup Single Row Enrichment Tables

Avatar of Jared M.Jared M.
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hey team i cant seem to access any of our tables in the "lookup single row" enrichment. We have been using for the past few months so I know it works normally but for some reason no tables are selectable. We have around 100 tables so it should populate with at least some of them. I have even tried manually pasting the table id but it doesnt allow me to

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    If you’re unable to access any tables in the “lookup single row” enrichment, but it was working previously, this typically means the enrichment cannot detect available tables in your workspace. The “lookup single row” action requires you to select a table to search, along with a target column, filter operator, and row value. If no tables are appearing, possible causes include changes to your workspace permissions, table deletions, or connectivity issues. Double-check that the tables you expect to see still exist and that you have access to them. If the issue persists, you may need to request human assistance by clicking on “Talk to a person” in this chat for further troubleshooting.

  • Avatar of Jared M.
    Jared M.
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    no

  • Avatar of Jared M.
    Jared M.
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    all our tables are broken

  • Avatar of Bo (.
    Bo (.
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    Hey, That usually means the Clay API connection isn’t set up properly. Click on Manage Account (from your screenshot) delete the current API connection, then head to your Profile Settings > API Key, copy your key, and add it back in. Once you reselect the account, your tables should show up again. Let me know if you need a hand with any of the steps.

  • Avatar of Channeled
    Channeled
    APP
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