Gabrielle J.

yes just outreach for now and eventually smart lead, but i want call & email sequences (those would be in outreach) and email only would be in smartlead

Ok yes that is what I thought, we're not using Smartlead yet though this is just Outreach and Clay - but I'll try that

Yes using Clay to write the email, and yes I mean the 1st email of a sequence. For some reason, we've only been personalizing the first email because Clay told us it was a limitation of Outreach. However in this video Yash says you can personalize every step https://www.clay.com/university/lesson/personalized-direct-email-campaigns-step-by-step-walkthrough-with-smartlead-automated-outbound