Andrew Q. yes. The link was used on October 29 and approx. 5 minutes later the client subscribed to a paying account.
I was sitting next to the client when he subscribed and clicked on the link so I‘m certain it was done the right way and he also mentioned my name in the how did you hear about Clay section.
No, this was not useful as the credits were still not accredit to both accounts. I need someone from the team to support on this, ideally Owen L. who helped with this earlier this year (twice).