Francesco P.

much appreciated!

Thank you Sarah X. - it came in now!

Hi Sarah X., here is the Loom I included with the original submission. It should cover more than 3 questions but again, those questions weren't on the published rubric that was active when I submitted the workbook.

Thanks for checking; no update yet.

Thank you Sarah X., looking forward to any update. A quick resolution would be appreciated since my renewal comes up on the 28th, and Thanksgiving will eat up some business days before then.

Hi Aditi, thanks for the response. But I'm very unhappy with that scenario; I paid $800 for Pro access just to get this cert, which will expire soon. If I have to resubmit under a new rubric I'll probably have to pay for a new month. I wasn't planning to renew until I secure my next client due to the cost. I understand the need to revise the rubric, but submissions should be reviewed under the one that was active at the time they were sent in.. please let us know whether there is a phase-out approach in place for the rubric, and also check the possibility of reviewing prior submissions like mine in a timely way.

I need to talk to a human here in the chat

Yes