Hi there, this has been approved as a one-time courtesy. You should see those 9043 credits now!Please just remember to be careful when testing new columns and with auto-update on!
Got it, I just want to make sure the same error doesn't happen again. What were you hoping to do that was the issue? I've escalated the refund request in the meantime!
Hi Eryk, I just looked into the credit spend. I'm seeing that 9043 credits were used on 12/3 with an enrich company column, not a waterfall. Does this look like the issue? Was this enrichment also a mistake?
Hi Eryk, can you give me a little more context on what happened? Were some of these emails intentional? Or you set up the waterfall and ran the entire thing by accident?
Hi Nick, I'm looking through your credit spend now. Do you know what the mistake was causing these issues? I saw you potentially had an issue with auto-update. Here's what I'm seeing on spend:
