Introducing Hanzel Rodriguez: New Product Support Specialist Applicant at Clay

👋 Hey everyone! New face here, let me introduce myself! Name: Hanzel Rodriguez Applying for: Product Support Specialist Status: 📚 Currently working through Clay University videos 🏢 Background 🎰 PlayStar — Customer Ops at a regulated online casino startup. Worked with Zendesk, Tableau, and Ideology (fraud detection) to optimize workflows and reduce contact volume. 📺 ABC News / Harbor Global — Media Ops supporting live broadcasts including Good Morning America and World News Tonight under real time deadline pressure. 💻 Colorado Technical University / Coding Dojo — Completed a 38-week bootcamp in MERN Stack and Python 🚀 Looking forward to connecting and learning more about Clay!