Unable to Access Shared Table - Session Expired Loop Issue

Hello! I'm trying to access a shared table, every time I try to open it I get session expired notification. When I log in, I'm directed to my own workspace. If I try to open the shared table I get session expired and on and on. Can anyone get me out of this infinity loop of woe? (The table was shared on a training video that I watched so I can't ask the person to do anything on their end)

5 comments

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To access a shared URL without getting stuck in a loop, follow these steps: 1. Copy the shared template link provided. 2. If you're already a Clay user, you'll be directed to your workspace. 3. If you're not a user, you'll be prompted to create a free Clay account.It seems like you might be experiencing some issues with accessing a shared link. Could you please provide more details about the specific error messages or redirects you're encountering when trying to access the shared URL? Source: Claybooks: Instantly enrich Intercom support tickets every time a new one gets opened | Clay.com
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bruno R.
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Hi Seymour, thanks for reaching out. Taking a look at this now!
Bruno R.
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Can you try to click on this link for me: https://app.clay.com/workspaces/283396, and see if this resolves the issue?
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Unable to Access Shared Table - Session Expired Loop Issue | Clay