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Fixing Find People Table Link to Company Table on Updates

Avatar of Karim L.Karim L.
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Hey team, I have a find people table that is linked to a company table. When I add a new company to the Company Table, it does unfortunately not update/populate the Find People from Company Table. I'd like to be able to add one off / ad hoc companies to the company table and then continue to find new contacts. How can I fix this?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    To ensure that adding a new company to the Company Table updates the Find People from Company Table, you'll need to rerun the lookup column in your Find People table. Here's how: 1. Add the new company to your Company Table. 2. In your Find People table, locate the lookup column that's linked to the Company Table. 3. Rerun this lookup column by clicking on its header and selecting the refresh option. This process will pull the newly added company data into your Find People table, allowing you to find new contacts for that company. Remember, Clay automatically links your Find Companies table to your Find People table using our "write to table" feature. This allows you to extract company attributes directly into your Find People table without additional enrichment costs.

  • Avatar of Karim L.
    Karim L.
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    Yes but it did not work. The row for the new company says missing input table ID is blank

  • Avatar of LuisArturo
    LuisArturo
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    Hey there Karim thanks for reaching out, sorry for the delay here taking a look at this.

  • Avatar of LuisArturo
    LuisArturo
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    Karim, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

  • Avatar of LuisArturo
    LuisArturo
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    I’ve heard back from our engineering team and can confirm that we’re adding this issue to our backlog. For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To set expectations, items like this may not be addressed for some time. The timeline is based on the team's current existing set of work and upcoming feature releases, all subject to change. So what happens now? Now that your issue has been logged, I will tentatively mark this as closed. Please note that I will reach out to you as soon as I receive any new information about this bug. If you don’t hear from me, then the engineering team is still working on it. As soon as there's an update, this conversation will automatically re-open on my end and I will follow up with you. Do you have any further questions before I step away from this conversation until I have an update for you?