Issue with Clay webhook causing errors with punctuation in words

Pedro Azevedo · 2024-01-17 13:08:26.287957+00

Guys, urgent request. When I make a webhook to Clay with words that have pontuation in them (F.e: á, à, etc..) clay is giving some errors in them. Example: This is very bad because we sent bulk emails with wrong formats.. Can this be fixed asap?

Issue with Clay webhook causing errors with punctuation in words | Clay

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Kareem Amin
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Roger Tabchouri (Clay) can you take a look
Roger Tabchouri (Clay)
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Sure, taking a look now
Roger Tabchouri (Clay)
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Hi Pedro, sorry that you're experiencing this issue. I just tried to send data to a webhook with the 2 accents that you listed (á, à), and they were inserted in my table properly.
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Roger Tabchouri (Clay)
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To troubleshoot this further, can you:
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find an example that you can replicate (i.e. if you send the webhook yourself, that it appears incorrectly in the table)
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double check that the application sending the webhook is sending the data properly?
Roger Tabchouri (Clay)
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If you can share the table URL, I'll also double check on our end what we received from your application
Pedro Azevedo
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found the issue
Pedro Azevedo
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this ocurs when clay sends info in headers
Roger Tabchouri (Clay)
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can you elaborate? I'm not clear, I thought this was an issue with data sent to Clay, not Clay sending data
Roger Tabchouri (Clay)
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okay, thanks for the clarification. Let me take a look, but I don't think that the data is supposed to live the in HTTP headers, that's likely the issue. data is supposed to live in the HTTP body.
Pedro Azevedo
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yeah, but because I'm sending an array, thats the only way I found to send data that I already had
Roger Tabchouri (Clay)
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you can do this inside of the http body, I can take a look
Pedro Azevedo
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https://app.clay.com/workspaces/47853/tables/t_0EHcxVWa6l3Y/views/gv_tqYiufWgInFT
Pedro Azevedo
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can you pls input an example in the http body and then I can make the rest?
Roger Tabchouri (Clay)
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sure, let me first double check on my end that everything works properly with the body (that the accent goes through properly), then we'll fix your table
:thumbsup_all:1

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