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Automation Progress: Running Low on Credits with 10,000 Remaining | Clay

Automation Progress: Running Low on Credits with 10,000 Remaining

·Feb 22, 2024 07:47 PM·

I started an automation with 13,000 credits to enrich profiles of ~5,000 people. The counter is still running and it's below 3,000 now. What happens when we run out of credits?

9 comments

· Sorted by Oldest

Clay Team
APP
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Hey there Amit thanks for reaching out.
Clay Team
APP
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When you run out of credits the integration will stop and in the cells that did not run you will see a message that tell you there is not enough credits.
Amit S.
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So what happens when I top up credits? It resumes the enrichment automatically for remaining records?
Clay Team
APP
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No you would have to rerun the integration manually, if you hit the play button an option to run cells that haven't run will appear.
Amit S.
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Okay. The automation I have is for a work email waterfall. I just need to trigger it for the first column that ran out of credits (it was for the second provider).
Clay Team
APP
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Yes once you restart the column the sequence will proceed.
Amit S.
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Thank you.
Amit S.
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How should I filter for those records though? On that column for rows that did not run?
Clay Team
APP
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You don't need to filter them, but if you do filter for cells that either have an "error" or 'have not run"