Clay Icon

Automation Progress: Running Low on Credits with 10,000 Remaining

·
·

I started an automation with 13,000 credits to enrich profiles of ~5,000 people. The counter is still running and it's below 3,000 now. What happens when we run out of credits?

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    Hey there Amit thanks for reaching out.

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    When you run out of credits the integration will stop and in the cells that did not run you will see a message that tell you there is not enough credits.

  • Avatar of Amit S.
    Amit S.
    ·
    ·

    So what happens when I top up credits? It resumes the enrichment automatically for remaining records?

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    No you would have to rerun the integration manually, if you hit the play button an option to run cells that haven't run will appear.

  • Avatar of Amit S.
    Amit S.
    ·
    ·

    Okay. The automation I have is for a work email waterfall. I just need to trigger it for the first column that ran out of credits (it was for the second provider).

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    Yes once you restart the column the sequence will proceed.

  • Avatar of Amit S.
    Amit S.
    ·
    ·

    Thank you.

  • Avatar of Amit S.
    Amit S.
    ·
    ·

    How should I filter for those records though? On that column for rows that did not run?

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    You don't need to filter them, but if you do filter for cells that either have an "error" or 'have not run"