Clay Table Not Loading: Need Help with Access Issues

Hello, My clay table won't load! Hoping I can get access to it because I have spent many many hours on it. Here is the link: https://app.clay.com/workspaces/25609/workbooks/wb_bPNPUvWZuRjd/tables/t_skSMTHQCRYUK I've tried clearing my cache, restarting browser, logging out/in. Still not loading. Thank you.

9 comments

Channeled
APP
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If you're experiencing issues with loading your Clay table, here are a few steps you can try:1. Check Auto-Update Settings: • Turn off auto-update while building your table to prevent unnecessary processing • You can disable auto-update for specific columns through "Run Settings" • For the entire table, click the three dots next to your table name and select "Auto-Update Columns" 2. For Duplicated Tables: • Be aware that when duplicating a table, only the header structure is copied, not the data • To transfer data to a new table, use the "Write to Table" integration: i. Click "Add Enrichment" in the top right corner ii. Search for "Write to Table" iii. Map your existing data fields to the new table columnsIf these steps don't resolve your issue, please provide more specific details about the loading problem you're experiencing. Source: Guide: Ways to Save Clay Credits - Clay University
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Anaum
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Hello Stephen! Thank you for reaching out and providing those details. We’re sorry for the inconvenience—this issue has been escalated to our engineering team to investigate, and we’ll provide an update as soon as it’s resolved. We truly appreciate your patience and the effort you’ve already put into troubleshooting!
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Roger T.
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Hi Stephen, apologies for this issue. Can you check again? The tables should be loading again.
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Stephen S.
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It's working now! Thank you!
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Roger T.
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thanks for confirming! and sorry for the inconvenience
Channeled
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Stephen S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: