Troubleshooting: Validating Email Addresses with Debounce and Address Not Found Error

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Hello, please tell me about "Validate email addresses with debounce" The email from line 79 in table was validated, but we received an error "Address not found" in lemlist.

7 comments

· Sorted by Oldest

Clay Team
APP
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Clay Team
APP
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Hey Serhii, thanks for reaching out!
Clay Team
APP
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Taking a look at the table now
Clay Team
APP
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Ah, seems like you haven't exported this to lemlist yet. Should the email already exist in Lemlist?
f112e150-a5e2-4b9b-9de6-47bb77fe99c4.png(5 kB)
Serhii Mahalyas
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yes, this email was transferred using csv export
Clay Team
APP
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Got it! okay. So, what can we help with on Clay's side of things? Looks like the email did show up as verified by debounce, so it should be there in the final Validated column
Serhii Mahalyas
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I meant that after validation we received an error sending to this address
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Clay Team
APP
·
·
Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Clay Team
APP
·
·
Hey Serhii, thanks for reaching out!
Clay Team
APP
·
·
Taking a look at the table now
Clay Team
APP
·
·
Ah, seems like you haven't exported this to lemlist yet. Should the email already exist in Lemlist?
f112e150-a5e2-4b9b-9de6-47bb77fe99c4.png(5 kB)
Serhii Mahalyas
·
·
yes, this email was transferred using csv export
Clay Team
APP
·
·
Got it! okay. So, what can we help with on Clay's side of things? Looks like the email did show up as verified by debounce, so it should be there in the final Validated column
Serhii Mahalyas
·
·
I meant that after validation we received an error sending to this address
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