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Troubleshooting: Validating Email Addresses with Debounce and Address Not Found Error

·over 1 year ago·

Hello, please tell me about "Validate email addresses with debounce" The email from line 79 in table was validated, but we received an error "Address not found" in lemlist.

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    Clay Team
    APP
    ·over 1 year ago·

    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

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    Clay Team
    APP
    ·over 1 year ago·

    Hey Serhii, thanks for reaching out!

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    Clay Team
    APP
    ·over 1 year ago·

    Taking a look at the table now

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    Clay Team
    APP
    ·over 1 year ago·

    Ah, seems like you haven't exported this to lemlist yet. Should the email already exist in Lemlist?

    f112e150-a5e2-4b9b-9de6-47bb77fe99c4.png(5 kB)
  • Avatar of Serhii M.
    Serhii M.
    ·over 1 year ago·

    yes, this email was transferred using csv export

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    Clay Team
    APP
    ·over 1 year ago·

    Got it! okay. So, what can we help with on Clay's side of things? Looks like the email did show up as verified by debounce, so it should be there in the final Validated column

  • Avatar of Serhii M.
    Serhii M.
    ·over 1 year ago·

    I meant that after validation we received an error sending to this address

Troubleshooting: Validating Email Addresses with Debounce and Address Not Found Error | Clay