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Connecting GPT API to Clay: Need Help Troubleshooting Issues

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Hello, can anyone help me connect my GPT API to Clay, it keeps coming up with this and im not sure if its me doing something wrong

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    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    It looks like you’re encountering an issue with the API model selection, as the error message says “The model gpt-4o does not exist or you do not have access to it.” Here’s what you can try: 2. Ensure you have API access to GPT-4o: Verify that your OpenAI API key has access to GPT-40. You can check this in your OpenAI account under API Keys and ensure your subscription level includes GPT-4 access. 3. Update your API key in Clay: • Go to Settings > Integrations in Clay. • Update your API key with the correct one that has access to GPT-4o. You need to have Tier 2 of your API to be able to use this. • UsageLimitsUsage Tiers Their support team will always grant you the request if you have prepaid the minimum amount required and they'll be quick to assist if you need to increase your limits or troubleshoot any issues. Once these steps are followed, the error should resolve, and you’ll be able to connect successfully! If that still doesn't work then Clay credits is your best bet here :) Let me know how it goes or if you need any further help. 😊

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    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

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    Channeled
    APP
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    Hi Seb! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

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    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.