Hey Clay team — trying to figure out why debounce keeps failing for a...

Hey Clay team — trying to figure out why debounce keeps failing for a table. I’m using Clay’s email permutations enrichment to guess emails and Debounce’s validator to check the list

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27 comments

Brennan M.
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https://app.clay.com/workspaces/76168/tables/t_Wv14jkFkR1cE/views/gv_kXTNUGrNimdG
Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Brennan M.
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So proud I got that link in before the bot asked
Clay Team
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Hey, thanks for reaching out! I'll take a look
Brennan M.
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Thanks! FWIW I’ve tried it as an array and csv and both sort of resulted in the same problem. Queued --> Retrying --> Retried but Failed
Clay Team
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ohh, I see now. It was given a list instead of a single email, these validations tools can only do one at a time
Clay Team
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480b2cd7-045d-440f-a627-e251f28041a0.png(15 kB)
Brennan M.
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Does this mean it can handle many?
Clay Team
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hahha sorry, missed that and saw it just updated too! Maybe it was timing out, let me try the next row
Brennan M.
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Ok, looks like it works now
Clay Team
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Yep, it's working again so maybe just a hiccup. Let me know if you still run into issues though!
Brennan M.
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must have been just a temporary thing
Brennan M.
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So funny story, broken again
Brennan M.
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Maybe it can’t handle the “run all columns”
Brennan M.
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Or is there like a rate limit of how many emails I can test per second?
Clay Team
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It may be a rate limit since each call has several inputs given the list. Keethu R., would that be a reasonable assessment for such cases? Thanks
Brennan M.
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I figured this was sort of the intended use case of the two enrichments. I’m trying to condense some of my waterfalls that reuse the same validate email step 5 times
Keethu R.
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Yep, it's a rate limit issue - thanks for flagging! I'll put up a fix here to handle this!
Brennan M.
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Thanks Keethu R. I’ll leave things as is for now and test a bit more later
Brennan M.
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Incase it’s related, I’ve been able to sort of slowly click through each cell to validate rows one-by-one. In one case I get a timeout error every time. Not sure if the batch api’s to debounce have different timeouts
Brennan M.
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Getting “retried by failed”, or “timed out” about 40% of the time with these cells
Keethu R.
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The fix isn't live yet - am aiming to have it out later today!
Brennan M.
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Oh - ok, great! Must have become less of an issue as I’ve stopped fiddling with it… Appreciate your pacing for bug fixes 💙
Keethu R.
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Actually just deployed - thanks again for flagging this!
Brennan M.
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Still getting the timeouts, which I imagine is the service just taking too long? It’s very hit or miss
Clay Team
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You're probably going to have to add the column again for the changes I deployed to be in effect, but ultimately could just be long response times from Debounce but you should see a significant reduction in the amount of retries
Brennan M.
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Any other way to swap over to your changes? These columns are referenced in like 10 places and I’m bound to screw up the formulas