Issues Joining Client's Workspace: Need Help Signing Up

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One of my clients has invited me to their workspace, but I simply cannot join. As soon as I click "Sign up" it asks me to create a new account, and if I Sign in with my existing one, nothing happens. Can I get some help here?

7 comments

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Issues Joining Client's Workspace: Need Help Signing Up

Gui S.

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One of my clients has invited me to their workspace, but I simply cannot join. As soon as I click "Sign up" it asks me to create a new account, and if I Sign in with my existing one, nothing happens. Can I get some help here?

7 comments

Gui S.
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thank you sir! solved!
Gui S.
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this should solve the issue
Gui S.
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can you unblock this please? gui@decadejourney.com
Gui S.
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I think I figured it out. The email it was sent was not the one I use in my personal account. I just tried creating a new account using the one the client sent the invite to and I got blocked for some reason:
Gui S.
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I can't check the workspace ID I am being invited for since I can't join. But I can share the invite code URL. Does that work?
Gui S.
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yes sir, my personal account gstetelle3@gmail.com
Gui S.
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btw: Happy to share the email from my client in a DM if necessary.

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Gui S.
·
·
thank you sir! solved!
Gui S.
·
·
this should solve the issue
Gui S.
·
·
can you unblock this please? gui@decadejourney.com
Gui S.
·
·
I think I figured it out. The email it was sent was not the one I use in my personal account. I just tried creating a new account using the one the client sent the invite to and I got blocked for some reason:
Gui S.
·
·
I can't check the workspace ID I am being invited for since I can't join. But I can share the invite code URL. Does that work?
Gui S.
·
·
yes sir, my personal account gstetelle3@gmail.com
Gui S.
·
·
btw: Happy to share the email from my client in a DM if necessary.