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Seeking Help with Trial Credits After Mistake in Workbook

Maxim Gospodinko

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Hey guys, I just started my trial, gathered 400 companies, clicked 'add' and spent 1000 credits not knowing what I'm doing, cause I was in a workbook (didn't know I'm not supposed to add anything there)... Can you help me with this or is my trial ended

Seeking Help with Trial Credits After Mistake in Workbook | Clay

4 comments

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Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Maxim Gospodinko
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Sadly I cant even find my table I spent 1000credits on
Bo (Clay)
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Hey, thanks for reaching out! 😊 I noticed multiple enrichments were processed, and a few were deleted. No worries—things happen! I’ve re-added the credits and extended your trial again. Workbooks are designed to add data, so I’m curious why you’re saying you aren’t supposed to add any. Could you clarify? 😊
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.