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Not able to upload csv file in Clay table - getting this error

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Not able to upload csv file in Clay table - getting this error

  • Avatar of Channeled
    Channeled
    APP
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    If you're having trouble uploading a CSV file, try these steps:1. Make sure you're accessing the correct import location: ā€¢ For new tables: Go to Workspace Home > "+ Create new" > search for "CSV" ā€¢ For existing tables: Open the table > Click "Actions" > Select "Import" 2. Try different upload methods: ā€¢ Click "Browse Files" to select your file manually ā€¢ Drag and drop your CSV directly into the upload area 3. Ensure your CSV is properly formatted: ā€¢ Check that it's a valid CSV file ā€¢ Verify the data structure is consistentIf you continue experiencing issues or need further assistance, please click on "Talk to a person" to request human assistance. Sources: How to import your CSV into Clay | Clay University Import CSV [Clay 101] - Clay University Import a File

  • Avatar of Pranav S.
    Pranav S.
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    I did try all the suggestions - still getting the same issue

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out - Can you send us the google sheet you've added so we can see what's wrong? Please make it public too :)

  • Avatar of Bo (.
    Bo (.
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    Let me check things with the team and get back to you! :)

  • Avatar of Bo (.
    Bo (.
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    It looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

  • Avatar of Pranav S.
    Pranav S.
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    I tried to upload it in different table - but still getting same error

  • Avatar of Pranav S.
    Pranav S.
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  • Avatar of Stefano
    Stefano
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    Hi Pranav, thank you for reaching out. Our team is working on a resolution to your bug. We will get back to you once the bug has been fixed. Thank you for your patience!

  • Avatar of Bo (.
    Bo (.
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    Good news! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience as we worked on it. Please let us know if the problem has been resolved on your end, or if you still have trouble.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Pranav S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: