Having issues applying a run condition on a waterfall. Only wanting to run a phone number enrichment waterfall if email validation comes back valid. Every time I add the condition it returns an error 'Failed to update waterfall.'
To apply a run condition on a waterfall for phone number enrichment based on email validation, follow these steps:
1. In your waterfall setup, go to the phone number enrichment step.
2. Look for the "Select Conditional Run Criteria" option.
3. In the formula input, enter a condition that checks if the email validation result is valid. For example: {Email Validation Result} = "valid"
.
If you're still encountering the "Failed to update waterfall" error, it might be due to incorrect formula syntax. Double-check your formula and ensure it's properly formatted.
If the issue persists, you may need to review your waterfall configuration or test the condition on a smaller set of rows first. If you need further assistance, please request to talk to a person in this chat for more detailed troubleshooting.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.