Issue with Incorrect Data Import from Sales Navigator to Clay

Stefan Freund · 2024-11-17 17:17:21.394469+00

HI! I imported this list here from a Sales Navigator Search into Clay, using the ‚Find people from external source‘ feature. It cost me 2,5k credits, however, the people fetched from the search into the Clay table are entirely different people. What happened here? Link to Sales Nav Search: Link to Clay Table:

Issue with Incorrect Data Import from Sales Navigator to Clay | Clay

Dan Roach
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Same happened to me today as well!
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Simon Rösgen
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I have the same problem, would appreciate an answer
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Dan Roach
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I think it may have been issue 3. - with the filter being in the CRM?
Tomi Fiure (Clay)
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Hello Stefan and everyone else in this thread! We apologize for the inconvenience here. Do y'all mind sending your table links here so we can take a look? Happy to refund credits for incorrect sources as well.
Stefan Freund
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Hi Tom. Here again my Table link. Thanks!: https://app.clay.com/workspaces/263760/tables/t_2ZhAeUaxTzsk/views/gv_3JtpFqMEXr69
Dan Roach
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Hi Tomi Fiure (Clay): https://app.clay.com/workspaces/310586/tables/t_r2DK8unUGgb6/views/gv_Rdby5CWZcwif Unfortunately it's not just the contacts pulled from linkedin - it's all the waterfalls it triggered as well 😓
Dan Roach
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Linkedin Search was - https://www.linkedin.com/sales/search/people?query=(recentSearchParam%3A(id%3A3932452[…]sessionId=mWYpmGPASi6z0%2FhjKZ3JWg%3D%3D&viewAllFilters=true
LuisArturo (Clay)
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Hey there Stefan and everyone thanks for reaching out, jumping in for Tomas here, question for you all where these Sales Nav Links made from a custom/saved list? If yes, then this is the cause as our provider cannot pull data from custom/saved list and so this is why there are completely different names appearing.
Simon Rösgen
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LuisArturo (Clay) You mean the "Account list" feature in Sales Nav? I definitely used it. I created a list with my target accounts and only searched for people who work at these companies
LuisArturo (Clay)
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Hey there Stefan, it can be that, essentially while you are logged in you can configure specific filters; however, this provider does not have access to your filters and cannot see the whichever filters you saved under your Sales Nav list. It can read the search, unless you are adding filters like "connection degrees" or "handpicked lead/records", which would be considered a custom or saved list. Will note that I have already reimbursed your credits Stefan.
Dan Roach
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Hi LuisArturo (Clay) - I also had the same issue - does the Linkedin Search String I posted work?
LuisArturo (Clay)
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Hey there Dan, when using this source, please keep in mind: * Your URL must be a Sales Navigator People Search URL, not a Company Search URL. * Your People Search filters cannot contain a Lead List saved to your personal Account. * While the data source is processing (usually 30 mins, but may be up to 90 mins), you can do other things in Clay or even close out of the window. The results will be automatically added when ready.
Dan Roach
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LuisArturo (Clay) - I believe the link I posted - https://www.linkedin.com/sales/search/people?query=(recentSearchParam%3A(id%3A3932452[…]sessionId=mWYpmGPASi6z0%2FhjKZ3JWg%3D%3D&viewAllFilters=true Fufills your points?
Dan Roach
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Though I am still getting mispulls and burning credits
LuisArturo (Clay)
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Hey there Stefan, do you mind sharing a screenshot of the filter you used in Sales Nav so that we can show this to the team and see what is going on here.

18 comments