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01 Community General

01 Community General

Troubleshooting Claude API Key Errors for Email Outreach

Fabian Geissler

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Hi all, I’m experimenting with Claude to generate personalized outreach emails — so far, so good. Now I’m trying to use my own API key, but I keep running into an error (no matter which model I select):

"The requested resource was not found."

Has anyone run into this before or knows what might be causing it?

Troubleshooting Claude API Key Errors for Email Outreach | Clay

7 comments

· Sorted by Oldest

B
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Just generate a new API key
Fabian Geissler
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Already did. Nothing changed 😕
Naeem Alvi
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You need to be on tier 4 or above with Anthropic (Claude) to use the API key in Clay. Had the same headache a few weeks back. I just emailed Anthropic and asked them to upgrade me to Tier 4 and they did it without cost
Fabian Geissler
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Oh wow thank you Naeem Alvi, do you know what else changed when being tier 4?
Naeem Alvi
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It just allows you to run at the rate limit Clay needs. Took them about 48 hours to complete if you email their support
David Hu
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Naeem Alvi I signed up for Claude yesterday and purchased enough credits to from Tier 1 -> Tier 4. I'm still experiencing this rate limit error when running a Claude Claygent prompt with Claude 3 Haiku. Curious if you're seeing this as well? The model provider's rate limits are low. Please try again later or increase your limits.
Naeem Alvi
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David Hu I just tried it and seems to be working ok for us. Are you sure you're on tier 4? Might be worth just contacting Anthropic. They were super helpful for us