Issues with Clay List Transfer: Missing Names in Data Push

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Newer to clay, I am trying to push a list from clay to instantly but it's not passing over the first name and last name, it's just passing over the email addresses, anyone know why?

7 comments

kushagra
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in the instantly Add lead to campaign column have you mapped out the first and last name from the respective columns?
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Jonathan Z.
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believe so, here is what i have
kushagra
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ah that's weird, that should ideally work
Jonathan Z.
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should i delete the campaign in instantly and try and reimport?
kushagra
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yeah that's worth trying, when you created the campaign earlier in instantly did you also create custom variables for names by importing a csv? sometimes variable names can mess things up.
Jonathan Z.
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no i didn't
kushagra
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i see. worth checking with support