Issues with Clay List Transfer: Missing Names in Data Push

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Newer to clay, I am trying to push a list from clay to instantly but it's not passing over the first name and last name, it's just passing over the email addresses, anyone know why?

7 comments

· Sorted by Oldest

kushagra tiwari
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in the instantly Add lead to campaign column have you mapped out the first and last name from the respective columns?
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Jonathan Zadegan
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believe so, here is what i have
Loading attachments
kushagra tiwari
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ah that's weird, that should ideally work
Jonathan Zadegan
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should i delete the campaign in instantly and try and reimport?
kushagra tiwari
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yeah that's worth trying, when you created the campaign earlier in instantly did you also create custom variables for names by importing a csv? sometimes variable names can mess things up.
Jonathan Zadegan
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no i didn't
kushagra tiwari
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i see. worth checking with support

kushagra tiwari
·
·
in the instantly Add lead to campaign column have you mapped out the first and last name from the respective columns?
1
Jonathan Zadegan
·
·
believe so, here is what i have
Loading attachments
kushagra tiwari
·
·
ah that's weird, that should ideally work
Jonathan Zadegan
·
·
should i delete the campaign in instantly and try and reimport?
kushagra tiwari
·
·
yeah that's worth trying, when you created the campaign earlier in instantly did you also create custom variables for names by importing a csv? sometimes variable names can mess things up.
Jonathan Zadegan
·
·
no i didn't
kushagra tiwari
·
·
i see. worth checking with support