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Issues with Clay List Transfer: Missing Names in Data Push

Avatar of Jonathan Z.Jonathan Z.
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Newer to clay, I am trying to push a list from clay to instantly but it's not passing over the first name and last name, it's just passing over the email addresses, anyone know why?

7 comments

  • Avatar of kushagra
    kushagra
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    in the instantly Add lead to campaign column have you mapped out the first and last name from the respective columns?

    :sparkles-clay:1
  • Avatar of Jonathan Z.
    Jonathan Z.
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    believe so, here is what i have

  • Avatar of kushagra
    kushagra
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    ah that's weird, that should ideally work

  • Avatar of Jonathan Z.
    Jonathan Z.
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    should i delete the campaign in instantly and try and reimport?

  • Avatar of kushagra
    kushagra
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    yeah that's worth trying, when you created the campaign earlier in instantly did you also create custom variables for names by importing a csv? sometimes variable names can mess things up.

  • Avatar of Jonathan Z.
    Jonathan Z.
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    no i didn't

  • Avatar of kushagra
    kushagra
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    i see. worth checking with support