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Issues Receiving Cohort Invitation for Training Starting Tomorrow

·Sep 29, 2026 07:15 PM·

Hi everyone, I enrolled to Cohorts for more than 10 days but still haven't received the invitation. I'd like to sart the upcoming training starting tomorrow. Any idea what might be wrong?

9 comments

· Sorted by Oldest

Clay Support
APP
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This is usually normal timing.
Cohort access (including the welcome lesson and private Slack channel) is typically sent a few days before the cohort starts, not immediately after you apply.
You’re also informed about acceptance at least 1 week before the cohort start date. [1]
So if your cohort starts tomorrow, the invitation may still be on the way. It’s worth checking your inbox and spam folder as well.
Clay Support
APP
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Is that what you were looking for?
Driss
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Unfortunately there is nothing in the spam nor in the inbox
Clay Support
APP
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Got it — thanks for checking spam already.
For cohorts, the welcome lesson and private Slack access are typically sent a few days before the cohort starts, not immediately after applying.
Since your cohort starts tomorrow and you still haven’t received anything, this is likely outside the normal timing. In that case, a human agent can help look into it more closely — just let me know if you’d like to request that. [1]
Clay Support
APP
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Did that answer your question?
Sayli G.
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Hey Driss I checked our logs and looks like you have received the application decision. Unfortunately the team decided to pass on the application this time.
Clay Support
APP
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Thanks for sharing that update.
For cohorts, applications are reviewed and decisions are communicated at least 1 week before the cohort start date, and acceptance is not guaranteed. [1]
If the decision was to pass this time, the next step is typically to apply again when a new application round opens for the cohort you’re interested in.
Clay Support
APP
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Was this information helpful?
Clay Support
APP
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If you need any additional help understanding the cohort application decision, I’m here to help. Would you like to share more about what you’re trying to clarify?