Common Issues with GPT in Clay: Error Messages and Prompt Problems

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so many issues with gpt in clay atm. lots of rows not running, error messages, prompts not saving, prompts saving then deleting. is this a common problem right now?

2 comments

Channeled
APP
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We're sorry to hear you're experiencing these issues. While they're not common, they can occur occasionally. Here are some troubleshooting steps you can try: 1. Log out and log back in to refresh your session token. 2. Clear your browser cache and refresh the view. 3. For prompts not saving, ensure you're setting the required fields correctly in the Prompt Editor. If these steps don't resolve the problem, we'd need more details about the specific errors you're seeing. Could you provide: ** A summary of what's happening ** Any specific error messages ** A link to the affected table or workbook ** A screenshot, if possible With this information, we can better investigate and assist you. If you need further help, please request human assistance by clicking on "Talk to a person".
Source: Referencing dynamic data from other columns | Documentation | Clay University
Tanvi R.
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Hi Penn, thanks for reaching out!Do you mind sending a link (url) to the table where this is happening so we can take a look?
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